Duties, Roles and Responsibilities

• Provide hand and power tools necessary for AC service.
• Present and be able to explain features and benefits of add on accessories and have a good closing ratio.
• Layout, design and install low voltage wiring.
• Verify and coordinate HVAC building code compliance.
• Communicate clearly, the ideas and explanations of problems to customers and coworkers.
• Troubleshooting equipment; make repair and replace decisions.
• Other duties assigned.
• Present replacement and retrofit recommendations for commercial and residential projects.
• Acquire residential planned maintenance agreements.
• Responsible for collecting payment on service calls.
• Converse and make presentations with building and homeowners as needed
• Maintain professional appearance and attitude at all times.
• Present all sales leads to company sales department or Manager.

Compensation/Benefits

Position pay range: 
 

• $12.00 to $25.00 per hour, based on skills, experience, performance and on going training attendance.

Additional compensation

• Bonuses available

Medical insurance

• Available 60 days after starting.
• Dental insurance, available 60 days after starting.
• 50% contribution from KCA, Inc./50% from employee, before tax. (Medical)

Tool Purchase Program

• Purchase of tools through paycheck deduction program. 

Training and Education

• Tuition Reimbursement Program, up to 100% for classes directly applicable to job functions.
• Periodic training from various equipment manufacturers, local utilities, national industry associations and KCA, Inc. in-house training programs. Both mandatory and voluntary.

Simple IRA

• Eligibility for Simple IRA plan eligible after 1 year.

Holidays

• Five (5) paid holidays after first complete year.

Vacation
 

• One (1) week after first complete year.
• Two (2) weeks after fifth complete year.

Required Qualifications

• Ability to read and interpret wiring diagrams and blueprints.
• Be familiar with a wide range of equipment and troubleshooting techniques.
• Experience making repair and replace decisions.
• EPA refrigerant certification or willingness to attain.
• Posses NATE and gas certification or willingness to attain.
• Customer service skills.
• Ability diagnose and make repairs in time allotments of Flat Rate service guide book
• Demonstrate willingness to accept responsibility and leadership roles.
• Operate scissors and genie lifts in safe manner.
• Knowledge of basic duct board practices.
• Knowledge of air balancing principles and techniques.